The short version
- This website sets no cookies of its own and runs no analytics, ad or social trackers.
- We use your data only to run BRAIN for you. We never sell it.
- Paddle handles payments. We never see your full card number.
- One email to contact@launchwithbrain.com gets your data deleted.
1Who is responsible
Kiryl Abraztsou, trading as BRAIN. Write to contact@launchwithbrain.com about anything on this page.
2When you visit this website
We set no cookies and use no analytics, advertising or social media trackers. The site is hosted by Netlify. Like every web server, it records requests (IP address, browser, time, page) to deliver the site and protect it from abuse.
The page also loads Paddle's checkout script from Paddle's servers so that checkout can open. Like any file request, this shows your IP address to Paddle. Links to other sites, such as our Instagram, lead to their own privacy rules.
3When you buy
Paddle is our Merchant of Record. It collects what a payment needs, such as your name, email, country, payment details and tax information, under its own privacy policy. Paddle tells us your name, email, country, what you bought and the state of your subscription. We never see your full card number.
4When you set up and use BRAIN
- Your business details. What you tell us in the setup chat or questionnaire: services, prices, hours and the rules for your assistant. We use them so the assistant can answer.
- Your contact details. Your name and how to reach you, so we can send summaries, questions from customers and service messages.
- The accounts you connect. You connect each one through its official login screen. We never ask for your passwords, and you can disconnect any time.
- Your customers' messages. We process them to write answers and keep them so the assistant remembers the conversation and you can see what was said.
For your customers' messages, you decide what the assistant is for. We process them on your behalf and only to provide BRAIN to you.
5Who else handles data for us
- Hetzner Online, Germany: our server, where business details and conversations are stored.
- Anthropic: the AI model that reads a customer's message and writes the reply.
- The messaging apps you connect, such as Instagram, WhatsApp or Telegram: they deliver messages and the notifications we send you.
- Paddle: payments, receipts, tax and refunds.
- Netlify: hosts this website.
- Google: our email.
We do not sell or rent data, and we do not use it for advertising.
6How long we keep it
As long as your free week or subscription runs. When it ends, we delete your business details and conversations within 30 days, or sooner if you ask. Paddle keeps payment records for as long as tax law requires.
7Your rights
You can ask what we hold about you, get a copy, correct it, or have it deleted. One email to contact@launchwithbrain.com is enough. We answer within 30 days. If you are in the EU or the UK and think we handled your data badly, you can also complain to your national data protection authority.
8Deleting your data
Email contact@launchwithbrain.com from the address you use with us and ask us to delete your data. We delete it within 30 days and confirm by email. If you connected an app account, you can also disconnect BRAIN in that app's settings at any time.
9Children
BRAIN is made for businesses. We do not knowingly collect data from children under 16.
10Changes
If this page changes, the date at the top changes with it. What you read here is what applies today.