The short version
- Cancel any time, no fee.
- Ask within 14 days of a payment and we refund that payment in full.
- The free week costs nothing, so there is nothing to refund.
1Cancelling
Write to contact@launchwithbrain.com and we cancel your subscription. Your next payment is not taken, and the service keeps working until the end of the month you paid for.
2Full refund within 14 days
If you ask within 14 days of a payment, your first one or a monthly renewal, we refund that payment in full. You do not need to give a reason.
3After 14 days
That month's payment is not refunded, but you can cancel so you are not charged again. If something on our side kept BRAIN from working, write to us and we will sort it out fairly, including a partial refund.
4How to ask
Email contact@launchwithbrain.com from the address you paid with and tell us which payment. You can also contact Paddle at paddle.net, where you can look up your order.
5How the money comes back
Refunds are paid by Paddle, our Merchant of Record, to the card or account you paid with. How fast it shows depends on your bank.
6Your legal rights
This policy adds to your rights under consumer law. It does not take any of them away.